If you are having a problem with PhotoSphere that is not described in the Frequently Asked Questions page, please send email to support@photosphere.timefold.com and describe what is wrong. There is no support available by phone.

Please provide any details you think would help us fix the problem:

• On which page did the problem occur?
  • The PhotoSphere list page?
  • The PhotoSphere Sharing list page?
  • The PhotoSphere viewer page?
  • The PhotoSphere Save page (where you can specify a name, etc)?
  • The PhotoSphere details page?
  • The full-screen Image display page?
  • The Image edit page (where you can specify a name, etc)?
  • The Sharing page for a specific PhotoSphere?
  • The Sharing Import page (used to download a photo from Picasa?)
  • The Summary page?
  • The Help page?

• Were you performing (or attempting to perform) any of these actions at the time?
  • Add a PhotoSphere?
  • Add an image?
  • Delete an image?
  • Move an image?
  • Upload a PhotoSphere to Picasa?
  • Download a PhotoSphere from Picasa?
  • Save a PhotoSphere to your photo library?

• Was gravity on at the time?

• Was spin on at the time?

Please note: we may not respond to questions that are clearly covered in the FAQ

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